Return and Refund Policy
Last updated: September 27, 2026
Thank you for shopping at Vinny Loryn!
If, for any reason, you are not completely satisfied with your purchase, we invite you to review our policy on returns and refunds.
The following terms apply to all products purchased from us.
Interpretation and Definitions
Interpretation
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our") refers to Vinny Loryn, Karachi, Pakistan.
Goods refer to the ladies' bags and other products offered for sale on the Website.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Vinny Loryn, accessible from www.vinnyloryn.com
You mean the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to request cancellation of your Order within 7 days of receiving the Goods, subject to the conditions outlined in this policy.
The deadline for requesting a return or cancellation is 7 days from the date on which You received the Goods, or from the date on which a third party appointed by You, other than the carrier, takes possession of the delivered product.
To exercise your right to cancel or return an Order, you must inform Us of your decision through a clear statement.
You can contact us by:
Once your return request is approved, we will provide you with further instructions regarding the return of the product.
Conditions for Returns
For Goods to be eligible for a return, please make sure that:
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The Goods were purchased within the last 7 days.
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The Goods are unused and in their original condition.
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The Goods are returned in their original packaging.
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All original tags, labels, accessories, dust bags, and other items supplied with the product are included.
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The Goods have not been damaged, altered, washed, stained, or otherwise used.
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The Goods are returned with the original proof of purchase or Order details.
We reserve the right to refuse a return if the product does not meet the above conditions.
Non-Returnable Goods
The following Goods may not be eligible for return:
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Goods that have been used, worn, damaged, stained, or altered after delivery.
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Goods returned without their original packaging, tags, labels, or accessories.
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Goods that have been damaged due to improper handling or storage after delivery.
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Personalized or customized Goods made specifically according to your requirements.
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Goods purchased as part of a final-sale or non-refundable promotion, where clearly stated at the time of purchase.
We reserve the right to refuse returns of merchandise that does not meet our return conditions.
Sale and Discounted Items
Only regular-priced Goods may be eligible for a refund.
Goods purchased during a sale, clearance, promotional offer, or other discounted campaign may be non-refundable, unless otherwise stated at the time of purchase or required by applicable law.
Refunds
Once We receive and inspect the returned Goods, We will notify You whether your refund has been approved or rejected.
If your return is approved, the refund will be processed according to the payment method and refund procedure applicable to your Order.
The time required for the refund to reach you may vary depending on your payment method, bank, or financial institution.
Shipping and delivery charges may not be refundable unless the return is due to an error on our part or the product was received damaged or defective.
Damaged or Defective Goods
If you receive a bag that is damaged, defective, or different from the product you ordered, please contact us as soon as possible after receiving your Order.
Please provide:
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Your Order number.
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A description of the issue.
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Clear photographs or videos showing the damage, defect, or incorrect product.
We will review the issue and, where applicable, provide instructions for returning the product and arrange an appropriate resolution.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us unless the return is due to a damaged, defective, or incorrectly delivered product.
You should contact us before sending any product back so that we can provide the appropriate return instructions.
Return Address:
Karachi, Pakistan
We recommend using a reliable, trackable courier service when returning your Goods.
Vinny Loryn cannot be held responsible for Goods that are lost or damaged during return shipping when the return is arranged by the customer.
We may be unable to issue a refund until the returned Goods have been received and inspected.
Exchanges
Product exchanges may be available depending on product availability.
If you would like to exchange an item, please contact us within 7 days of receiving your Order. The product must meet all return conditions outlined in this policy.
If the requested replacement product is unavailable, we may offer an alternative resolution where applicable.
Gifts
If the Goods were purchased as a gift and shipped directly to you, any approved refund may be issued according to the payment method and applicable refund procedure associated with the original Order.
If the Goods were not marked as a gift when purchased, or the gift giver had the Order shipped to themselves before giving it to you, any approved refund will generally be issued to the original purchaser.
Changes to This Return and Refund Policy
We reserve the right to update or change this Return and Refund Policy at any time.
Any changes will become effective when the updated policy is published on this page.
We encourage you to review this page periodically for any changes.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
